TICKETS ARE NON-REFUNDABLE AND NON-TRANSFERABLE FOR ANY REASON.

To Purchase Tickets
You must be a valid M.E.I.N. fan club member at the time of the performance to purchase preferred tickets. If you know someone who would like to purchase tickets and become a member, they may conveniently do both at the same time. Please do not purchase more than one membership in your name in order to purchase more than one pair of tickets per show. Tickets will be listed under the first and last name of the MEMBER only, and duplicate orders and memberships will be cancelled. There is only one first name per membership allowed (example: John Smith, not John & Mary Smith.)

Dates On Sale
Keep up-to-date by calling the M.E.I.N. hotline (415) 575-6655 on a regular basis or by visiting the tour portion of the site. Tickets are sold on a first-call/ordered, first-served basis. Tickets are generally held until the section sells out or until three weeks before the date of the show, whichever comes first. Some shows may have a higher demand for tickets, so we cannot guarantee ticket availability to every member for every show. The ticket program applies only to shows where Melissa Etheridge is the headliner.

Ticket Availability
You may purchase two tickets per show (no more or less). Quantity of tickets is limited as we want to allow as many M.E.I.N. members as possible to take advantage of this service. You can get tickets to as many shows as you like, but remember - only two tickets per show.

Seat Location
Although we will have tickets for every show (whenever possible), there is no special fan club section at general admission shows. When reserved seating applies, tickets are generally within the first third of the venue (under normal conditions). Whenever possible, we will give you the general parameters of the fan club ticket hold at each venue however, we cannot give you the exact row and seat numbers for your individual ticket order..

Seat Assignment
Once a show is closed, we take the list of fan club members who have purchased tickets for that show and randomly select names to fill the fan club seats that are held in the first two rows of our hold. All other seating is assigned by the Seniority System (members who have been in the Fan Club the longest receive the closest seats). The time you call us or pick up your tickets from the box office the night of the show has no bearing on where your seats are located.

Payment By Credit Card
To purchase tickets with a credit card call Customer Service at (415) 575-6655 Monday through Friday between 10:00 a.m. and 5:30 p.m (Pacific Time) or order with your credit card online by visiting M.E.I.N. Store. If the card you are charging to is not in your name, you must get permission from the card holder. A convenience fee and a processing fee will be applied to your order.

Payment By Mail
If you do not have access to a credit card, you can purchase your tickets through the mail with a money order. Before you send in your money order you MUST call Customer Service at (415) 575-6655 so we can give you the correct ticket price. (You cannot order online with a money order.) Your tickets are not guaranteed until we receive and process your money order and you receive your confirmation email, so it's best to get your money order to us as soon as possible. We recommend Federal Express sent to our street address. This address will be provided to you at the time you call to get the ticket price. Remember - you must pay with a money order only. Personal checks will be returned.

Ticket Confirmation
Once your ticket order is processed, you will receive a confirmation email. It is your responsibility to make sure you receive your ticket confirmation email and that the information is correct.

Picking Up Tickets
To pick up your tickets bring a photo I.D. to the "Will Call" window at the box office of the venue. Tickets are generally available about an hour and a half before the concert the night of the show. Tell the box office employee that you are on the Fan Club Will Call List. All sales are final after the date of purchase. Tickets are nontransferable. Tickets are not sent to you through the mail and are left at Will Call to prevent scalping and to ensure that only Fan Club members are receiving the fan club's preferred concert tickets.

Cancelled/Postponed or Relocated Shows
Concerts or events are occasionally cancelled, postponed or relocated by the promoter, venue or artist. Should this occur, we will post information regarding the cancellation/postponement/relocation on the fan club web site and also send you an email (if time permits) notifying you of the cancellation/postponement/relocation. If the show is cancelled, you will receive a refund of the face value of the tickets, the facility fee (if applicable) and a portion of the convenience fee. In no event will the processing fee or any other fees or amounts be refunded. These fees are not refunded as they are used to cover the expenses already incurred by the fan club in facilitating your ticket order. In most cases, if a credit card was used to make the purchase, then only that actual credit card will receive the credit for the refund.

If the event was not cancelled but was moved or rescheduled, the venue or promoter may set refund limitations. In order to receive a refund or an exchange that may be offered, you will have to comply with the promoters', or venues', instructions or deadlines. The decision about whether or not to issue a refund or an exchange may be at the promoters' or venues' discretion.

Please note that if you purchase a fan club membership or merchandise at the time of your ticket purchase, and the show is cancelled, you will be refunded for the ticket portion of the order only. Fan Club Memberships are non-refundable. The Fan Club will not be liable for travel or any other expenses incurred by the Fan Club member or guest in connection with a cancelled or postponed event.

Description of Terms